Joann Jaimes began her captioning career in 1997, providing onsite CART Captioning services for deaf and hard of hearing students at The National Center on Deafness at California State University, Northridge. As an independent contractor, she then crafted her skill, while working onsite, captioning jobs for many disability organizations, under the mentorship of one of the now-biggest captioning agencies in Southern California. In 2005, She transitioned into Broadcast Captioning, covering news and sports, but most notably, the 2012 “United Nations Conference on Sustainable Development” and even had the luckiest opportunity to travel and work abroad on a separate assignment, in Rio de Janeiro, Brazil. At present, aside from running her company, Joann captions a plethora of online meetings, classes, trainings and says, “I embrace my specialized skill and am grateful to be able to make others feel included by providing accessible communication because… everyone deserves to be included.”